Administrator - Jobs in Denbighshire

Recruit4staff are representing a well-established lawn care business in their search for an Administrator to work in St Asaph

Job Details:

Pay: £24,980 per annum (1 Saturday morning in every 4 weeks paid at time and a half)
Hours of Work: Varying flexible shift pattern. Monday to Friday 8:30am–4:30pm & Monday to Friday 9:30am–5:30pm with 1 Saturday morning in every 4 weeks
Duration: Permanent
Benefits: Medical cash plan, Christmas shutdown, free lawn treatments, enhanced paternity and maternity pay, company sick pay, 24 hour Employee Assistance Helpline, store discounts on other retailers, long service awards, Employee of the Month awards, standard pension, holiday allowance of 22 days plus bank holidays increasing with service up to 26 days

Job Role: The successful Administrator will engage with customers directly via telephone and e-mail, building rapport and delivering excellent customer service and product knowledge. The Administrator will take ownership of customer queries, resolving issues at first point of contact where possible and escalating when required. Working closely with scheduling and support teams, the Administrator will ensure all customer rescheduling requests are managed efficiently while maintaining excellent service standards. This Administrator role also involves providing advice and guidance on seasonal lawn treatments, supporting customer recovery processes, and ensuring KPI targets are achieved. The Administrator will communicate effectively with internal departments, complete assigned tasks within agreed timeframes, and contribute positively to a collaborative #OneTeam culture.

Essential Skills, Experience, or Qualifications:

Excellent written and verbal communication skills
Strong customer service skills with a customer-first attitude
Ability to multitask and prioritise workload effectively
Competent using Microsoft Office programmes
Good problem-solving abilities
Results orientated with awareness of team and department goals
Confident communicating and collaborating with different departments
Willingness to undertake self-development and training
Ability to work towards and develop KPI targets
Strong team player with a proactive attitude

Advantageous Skills, Experience, or Qualifications

Experience working on Salesforce Platform
Good UK geographical knowledge

Additional Information

Saturday shifts are paid at time and a half
Ongoing training and development opportunities available
Opportunity to progress internally within the business
The Administrator will act as an ambassador for the business, promoting excellent customer service standards at all times

Commutable From: St Asaph, Rhyl, Denbigh, Llandudno, Prestatyn, Colwyn Bay, Chester, Wrexham

Similar Job Titles: Personal Assistant, PA, Admin, Office Assistant, Office Worker

For further information about this and other Administrator positions please apply now. This vacancy is being advertised on behalf of Recruit4staff who are operating as a recruitment agency, agent, agencies, employment agency or employment business.

Job Reference: opp-25026

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Customer Service Advisor

Denbighshire

£12.71 - £12.71

on-going

Recruit4staff are representing a well-established lawn care provider in their search for a Customer Service Advisor to work in St Asaph

Job Details:

Pay: £12.71 per hour
Hours of Work: Earlies & Lates rotating weekly. Week 1 Monday to Friday 8:30am to 4:30pm & Week 2 Monday to Friday 9:30am to 5:30pm with 1 Saturday morning in every 4 weeks (paid at time and a half)
Duration: Temporary (8 weeks ongoing)
Benefits: Weekly pay, opportunity to gain experience within a reputable company, supportive team environment

Job Role: As a Customer Service Advisor, you will be responsible for engaging with customers across multiple channels including phone, email, live chat and post, delivering a high standard of service at all times. The Customer Service Advisor will take full ownership of each customer journey, ensuring queries are resolved efficiently and accurately. You will provide guidance on seasonal lawn care treatments, recommend appropriate services, and identify opportunities to upsell where suitable. The Customer Service Advisor will also manage bookings, set up Direct Debits, onboard new customers, and liaise with internal departments to ensure seamless service delivery.

Essential Skills, Experience, or Qualifications:

Previous experience in a Customer Service Advisor or similar role
Excellent written and verbal communication skills
Strong customer-focused approach
Ability to work towards and achieve KPI targets
Willingness to learn and develop within the Customer Service Advisor role

Advantageous Skills, Experience, or Qualifications

Experience using Salesforce and Microsoft Office programmes
Strong teamwork and collaboration skills across departments

Commutable From: St Asaph, Rhyl, Denbigh, Llandudno, Prestatyn, Colwyn Bay, Chester, Wrexham

Similar Job Titles: Customer Service Representative, Sales Advisor, Sales Admin, Customer Service, Sales Executive, Sales Administrator, Call Centre Operative, Telesales, Telesales Advisor

For further information about this and other positions please apply now. This vacancy is being advertised on behalf of Recruit4staff who are operating as a recruitment agency, agent, agencies, employment agency or employment business.

Telesales Advisor

Denbighshire

£12.71 - £12.71

Temporary

Recruit4staff are representing a well-established horticultural services business in their search for a Telesales Advisor to work in St Asaph

Job Details:

Pay: £12.71 per hour (5% incentive bonus)
Hours of Work: Monday - Friday, 9am - 5pm initially. Once trained, shifts will be either 8:30am - 4:30pm or 9:30am - 5:30pm
Duration: Temporary (2 months initially, with potential for longer-term opportunities)

Job Role: As a Telesales Advisor, you will be responsible for consultatively selling a range of products and services to customers, ensuring a high level of customer satisfaction. The Telesales Advisor will handle inbound enquiries, providing advice and support, while also proactively making outbound calls including cold calling to generate new business. This Telesales Advisor role requires working towards targets, maintaining strong customer relationships, and delivering a professional and engaging service at all times.

Essential Skills, Experience, or Qualifications:

Previous experience in an office-based Customer Service or Telesales role
Excellent telephone manner
Experience working towards targets

Advantageous Skills, Experience, or Qualifications

Call centre experience
Outbound sales experience

Additional Information

Temporary position with the potential to become long-term for the right Telesales Advisor

Commutable From: St Asaph, Rhyl, Denbigh, Llandudno, Prestatyn, Colwyn Bay, Chester, Wrexham

Similar Job Titles: Sales Advisor, Sales Admin, Customer Service, Sales Executive, Sales Administrator, Call Centre Operative, Telesales, Telesales Advisor

For further information about this Telesales Advisor role and other positions please apply now. This vacancy is being advertised on behalf of Recruit4staff who are operating as a recruitment agency, agent, agencies, employment agency or employment business.