Customer Service Advisor

Recruit4Staff is proud to be representing their client, a leading manufacturing company in their search for a Customer Service Advisor to work in their leading facility in Broxburn (Scotland).

For the successful Customer Service Advisor, our client is offering:

• £28.000 - £ 31,000 depending on experience 
• Monday - Thursday 8:45 am-5 pm and Fridays 8:45 am- 4:30 pm 
• May consider part-hybrid working for the right candidates 
• Permanent
• Immediate start
• Modern office-based facilities.
• Ongoing training and future development
• 25 days holiday + Bank Holidays, with the ability to buy and sell annual leave each year
• Private Medical Scheme
• Death in Service Company pension plan
• Company sick pay
• Health Care Scheme
• Cycle to work Scheme

The Role - Customer Service Advisor:

• Accepting incoming calls
• To provide administrative support to the CSC activities of the Service department.
• Liaise with customers to provide a consistently high level of customer service
• Raising quotes, estimates and invoices for chargeable work
• Responding to customer enquiries for breakdowns and servicing
• Liaising with Depot, ASCs and Central Service team regarding all aspects of on-call or service contracts.
• Day-to-day administration
• Passing calls to the controllers 

What our client is looking for in a Customer Service Advisor

• Customer Service Advisor: dealership experience is required - ESSENTIAL.
• Good written and verbal communication skills
• Good IT Skills- ESSENTIAL
• Must be able to work in a team environment.
• SAP or Salesforce Experience - DESIRABLE

Key Skills or Similar Job Titles as the Customer Service Advisor:

Service Advisor, Service Planner, Service Admin, Office Administrator, Office Admin, Administrator, Administration

The Customer Service Advisor position is Commutable From:

 Scotland, Broxburn, Livingston, Cumbernauld, Edinburgh, West Lothian 

For further information about this and other positions, please apply now.
 
This vacancy is being advertised on behalf of Recruit4staff (Wrexham) Limited which is operating as a recruitment agency, agent, agency, employment agency, or employment business.

Job Reference: opp-25438