Customer Service Executive

Recruit4staff is proud to be representing their client, a leading waste management company in their search for a Customer Service Executive to work from their site in Wrexham.

For the successful Customer Service Executive our client is offering:

• Salary up to £26,000 per annum
• Monday to Friday 8:30am till 5:00pm
• Permanent position
• Benefits: Free parking, 20 days + Bank Holidays + Pension

The role - Customer Service Executive :

• Responsible for assisting with invoice enquiries and enquiries via email and phone regarding payments to customer accounts
• Contact customers to inform them of missing payment on their accounts
• Take payments over the phone
• Establish reasons for delayed payment and re-set payment dates with customers
• Ensure excellent customer service during calls and digital interaction with customers to ensure the continuation of business

What our client is looking for in a Customer Service Executive :

• Previous volume telephone-based customer service experience - ESSENTIAL
• Experience working with customer complaints/problem solving - ESSENTIAL
• Good MS Office Literacy - ESSENTIAL
• Confident communicator
• Able to cope under pressure in a call handling environment - ESSENTIAL

Key skills or similar Job titles: Retentions Advisor, Customer Service Advisor, Complaint Hander, Account Manager, Post-Sales Account Manager 

Commutable From: Wrexham, Chester, Denbighshire 

For further information about this and other positions please apply now

This vacancy is being advertised on behalf of Recruit4staff (Wrexham) who are operating as a recruitment agency, agent, agencies, employment agency or employment business.

Recruit4staff are proud to be representing their client, a packaging supplier in their search for a an experienced Customer Service Executive to work at their head office based in Wrexham. 

For the successful Customer Service Executive our client is offering:

• £25,000 Per Annum 
• Monday to Friday 9am - 5:30pm
• Permanent Role
• Benefits: Pension, Holidays, Free Parking, National Exposure, Ongoing Development

The role - Customer Service Executive: 

• Work closely with key customer accounts, processing new orders and managing existing orders
• Liaise with the sales manager regarding new opportunities
• Provide after-sales support to all key account contacts
• Manage new queries and quotations for customers
• Follow-up enquiries to create new sales opportunities 
• Ensure excellent customer service 

What our client is looking for in a Customer Service Executive:

• Previous experience working within a similar customer service or administrative support role - ESSENTIAL
• SAP or Sage knowledge - DESIRABLE
• Knowledge of the supply and/or manufacturing industry - DESIRABLE
• Organised, adaptable, and thrives in a fast-paced, multi-tasking environment - ESSENTIAL 

Key skills or similar Job titles

Sales Coordinator, Sales Administrator, Account Executive, Key Account Coordinator, Key Account Executive, Account Manager, Customer Service Executive

Commutable From: Denbighshire, Wrexham, Flintshire 

For further information about this and other positions please apply now.

This vacancy is being advertised on behalf of Recruit4staff (Wrexham) Limited who are operating as a recruitment agency, agent, agencies, employment agency or employment business.