Customer Service Executive - Jobs in Wrexham

Recruit4staff are representing a well-established waste management business in their search for a Customer Service Executive to work in Wrexham

Job Details:

Pay: £26,000 per annum
Hours of Work: Monday to Friday 8:30am till 5:00pm
Duration: Permanent
Benefits: Standard pension, 20 days holiday (increased by 1 day per year up to 23 days)

Job Role: The Customer Service Executive will be responsible for managing inbound and outbound calls and emails regarding invoice and payment enquiries. Duties include contacting customers about missing payments, taking payments over the phone, resetting payment dates, and ensuring a high standard of customer service throughout all interactions to support client retention.

Essential Skills, Experience, or Qualifications:

Previous volume telephone-based customer service experience
Experience working with customer complaints/problem solving
Good MS Office literacy
Ability to cope under pressure in a call handling environment

Advantageous Skills, Experience, or Qualifications

Confident communicator

Commutable From: Wrexham, Chester, Denbighshire

Similar Job Titles: Retentions Advisor, Customer Service Advisor, Complaint Handler, Account Manager, Post-Sales Account Manager

For further information about this role, please apply now.

This vacancy is being advertised on behalf of Recruit4staff, who are operating as a recruitment agency.

Job Reference: opp-23587

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