Job Title
Service Advisor
£24,000 - £24,000 | PER ANNUM
Expected Duration

Recruit4staff are proud to be representing their client, a leading Manufacturing / Engineering company in their search for a Service Advisor to work in their leading facility in Dudley.

Job Title: Service Advisor

To Liaise with customer service partners to provide a consistently high level of service and be able to respond and adapt in a demanding commercial environment.

For the successful Service Advisor our client is offering:

  1. £24,000 Per Annum
  2. Day’s position
  3. Monday to Thursday 8 45AM to 5.00 PM and Friday 8 45AM to 4.30 PM
  4. Permanent position 

The role – Service Advisor:

To assist with warranty claim processing in line with agreed requirements and expectations and including the following duties:

  1. Processing warranty claims via the internal digital platform.
  2. Liaising with external customers
  3. Vetting warranty claims for accuracy.
  4. Running and maintaining warranty work in progress.
  5. Liaising with the central warranty team to support the process of claims with additional information.
  6. Requesting and managing parts returns from the Depot.
  7. Organizing and arranging warranty parts returns to the factory within the agreed time frames.

What our client is looking for in a Service Advisor:

  1. Experience in providing excellent warranty/customer service, working in a fast-paced commercial environment in an administrative role.
  2. SAP system knowledge would be preferable but is not essential.
  3. Possess good I.T. skills, including MS Office.
  4. Have excellent written and verbal communication skills.
  5. Be confident and comfortable interfacing with other departments and stakeholders.
  6. Be self-motivated, capable of working under pressure, and able to operate with minimal supervision.
  7. Be a good team player and flexible with regards to tasks performed

Key skills or similar Job titles as the Service Advisor:

Warranty controller, Administrator, Customer service officer, office administrator, planner

The Service Advisor position is Commutable from:

Dudley, Birmingham, Wolverhampton, Telford, Walsall, Wednesbury, Midlands, Shropshire

For further information about this and other positions please apply now 

This vacancy is being advertised on behalf of Recruit4staff who are operating as a recruitment agency, agent, agencies, employment agency or employment business.

Job Reference: job-12347

Apply Now

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